Dealing with a client who’s perpetually 30-45 days late on payments has been frustrating. I’m considering whether laying out strict late fees and clear payment terms could change this trend.
It feels like upfront consequences might lead them to take these deadlines seriously instead of just waiting for the usual delays.
Been there multiple times. Here’s what actually works:
Set consequences upfront before doing any more work
Put late fees in writing
Demand deposits for future projects
Cut payment terms (15 days, not 30)
Then follow through every time. Zero exceptions.
What happens next
They’ll either get their act together or you’ll realize they’re not worth it. I’ve seen clients magically pay on time once they know I’m serious about fees.
Some clients test boundaries. Others have cash problems but won’t say so. Either way, clear consequences show you which type you’re dealing with.
Don’t feel bad about being firm. Your time and cash flow matter too.
Late fees are only effective if you enforce them. Clearly outline the payment terms before starting any job. When they pay late, include the fee in the next invoice. Most clients will test your seriousness. If you waive the fee, they will know you are not going to follow through. Clients who consistently pay late might have cash flow issues or be disorganized. Either way, having clear terms helps you decide which clients are worth keeping and which to let go.
Had a client who owed me for three invoices. Sent them a direct email spelling out exactly what’d happen if they didn’t pay by a specific date. Listed the late fees, said I’d stop all work, and told them I’d need payment in full before starting anything new.
They paid within a week. Turns out they were just used to vendors who never pushed back.
Being super specific about consequences and dates was key. No vague threats. I said “If payment isn’t received by Friday the 15th, I’ll add a $200 late fee and pause all work until the account is current.”
Some clients need that wake up call. Others will just find a new vendor who lets them pay whenever. Either way, you win because you’re not stuck in the same cycle.