Juggling long-term contracts and chasing unpaid invoices is driving me nuts. I’ve got clients on ongoing agreements, but some are falling behind on payments. It’s messing with my cash flow and focus.
How do you guys handle this balancing act? I’m torn between keeping clients happy and actually getting paid for my work.
I’ve been there. It’s a real headache when you’re trying to keep everyone happy while also keeping the lights on.
Here’s what I do:
I set up auto-reminders for invoices. They go out 3 days before due, on the due date, and 3 days after. Most clients pay up when they get that second reminder.
For the ones who don’t, I give them a call. It’s less awkward than you’d think, and often there’s just been a mix-up on their end.
If it keeps happening, I adjust their contract. I’ve started asking for partial upfront payments or breaking big projects into smaller milestones. It helps with cash flow and motivates clients to stay current.
Sometimes you gotta cut your losses though. I had one client who was always late. Eventually, I had to let them go. It stung, but my stress levels thanked me.
Remember, you’re running a business, not a charity. It’s okay to be firm about getting paid for your work.
I feel you on this one. It’s a constant juggling act, right?
Here’s what’s worked for me:
Clear payment terms upfront
Milestone payments for big projects
A ‘work pause’ clause in contracts
I learned the hard way that being too nice can bite you. Now, I’m upfront about pausing work if invoices are late. It’s saved me a ton of headaches.
For ongoing stuff, I’ve started doing monthly retainers. Clients pay at the start of each month. No payment, no work. It’s been a game-changer for my cash flow.
Don’t be afraid to have those awkward money talks. Most clients actually respect you more for it. And the ones who don’t? Well, they’re probably not worth the stress anyway.
Remember, you’re not just there to make clients happy. You gotta keep yourself in business too.