Automating invoice follow-ups without being annoying

I’ve been manually chasing late payments, but it’s eating up too much time. Thinking about setting up automated reminders, but worried it might come off as impersonal or pushy. Anyone found a good balance between efficiency and maintaining client relationships?

Automated reminders can be a lifesaver, but yeah, they can feel impersonal if not done right. Here’s what’s worked for me:

  1. Personalize the first reminder
  2. Keep subsequent ones short and friendly
  3. Vary the message slightly each time
  4. Include a personal touch every few reminders

I set up a system where I write the first follow-up myself. Then the auto-reminders kick in. Every third reminder, I hop in and add a quick personal note.

This approach saves me tons of time but still lets clients know there’s a real person behind the invoices. It’s not perfect, but it’s way better than chasing payments manually all the time.

I’ve been in your shoes. Chasing payments is a pain, but you gotta keep the cash flowing.

For me, a mix of automation and personal touch works best. I use FreshBooks to send automatic reminders at 3, 7, and 14 days past due. The emails are short and friendly, nothing pushy.

But here’s the key: I always follow up with a personal email or call after the second reminder. It keeps things human and often uncovers issues I didn’t know about.

Some clients just forget, others have payment cycles that don’t match my terms. Talking to them helps me adjust and usually gets the invoice paid faster.

Just remember, most clients want to pay you. They’re not trying to dodge the bill. A gentle nudge usually does the trick.

Automated stuff sounds fancy. I just call folks up when they’re late paying.

Automated reminders work fine. I set mine to go out 3 days before due, on the due date, and 7 days after. Keep 'em short and clear.

But here’s the real trick: if they don’t pay after the second reminder, I pick up the phone. A quick call usually sorts it out.

Most clients aren’t trying to stiff you. They just forgot or got busy. A friendly voice reminder often gets the cash flowing.

This way, you’re not wasting time chasing every invoice, but you’re still keeping it personal when needed. Works for me and my clients seem to appreciate it.

Automated stuff can be a hassle. I just send a reminder email after a week. If that doesn’t work, I call them up. Usually does the trick without much fuss.

I use a simple system for invoice follow-ups. Automated reminders go out at set intervals, but I keep the messages friendly and to the point.

If a client still hasn’t paid after a couple of reminders, I’ll give them a quick call. It’s more personal and usually gets results faster.

This approach saves time and keeps cash flowing without being too pushy.