I’ve been letting late payments slide, but it’s affecting my cash flow. Thinking about implementing late fees, but worried about damaging client relationships. Anyone successfully charge fees without burning bridges?
Curious how others handle this delicate balance. What’s worked for you?
Late fees work if you set clear expectations upfront. Put the terms in your contract and go over them when you start a job. Most clients pay on time when they know the deal. For the stragglers, a quick reminder usually does the trick. If they still don’t pay, enforce the fee. It’s not personal, just business. Good clients understand that. The ones who don’t probably aren’t worth keeping anyway.
I do it with a friendly reminder first and then add a fee if needed. Keeps things clear and cash flow steady.
I’ve been there. Late payments used to drive me nuts. Here’s what I do now:
I put a late fee clause in my contracts, but I don’t jump straight to charging it. First, I send a friendly reminder a few days before the due date. Most clients appreciate this.
If they’re still late, I give them a call. Often, there’s a simple reason - maybe the invoice got lost in their inbox or they forgot to mail the check.
Only if they’re really dragging their feet do I mention the late fee. By then, they usually get it together quick.
The key is to be firm but understanding. We’re all human, and sometimes stuff slips through the cracks.
This approach has kept my cash flow healthy without losing clients. It’s all about finding that middle ground.
I’ve found a simple system that works. Clear payment terms in the contract, then a friendly reminder before the due date.
If they’re late, I give a brief grace period with another reminder. After that, I apply the fee.
Most clients pay up when they know you’re serious. The ones who don’t probably aren’t worth the hassle anyway.
It’s about being firm but fair. Good clients respect that.
I just send a text if someone’s late paying me. Hasn’t been a big problem so far.
I’ve been in this spot before. Late payments are a pain. Here’s what’s worked for me:
Late fees can work, but you gotta be smart about it.
Most clients shape up with this system. The key is communication.
For the chronic late-payers, I’ve had to make tough calls. Sometimes it’s better to let them go than deal with constant cash flow stress.
Remember, it’s your business. You set the rules. Good clients respect that.