Recently implemented a training program for my small team on handling unpaid invoices. It’s made a noticeable difference in our cash flow. Curious if others have seen similar results or if there are other areas where consistent training has paid off in your business.
Training definitely helps. I keep it simple though.
For unpaid invoices, I’ve got a basic system. Send a reminder after a week, follow up with a call if needed.
It’s straightforward, but it works. Keeps the cash flowing without too much hassle.
What specific areas are you covering in your training?
Totally get where you’re coming from. Training can be a game-changer, especially for small teams.
Here’s what I’ve found works:
- Quick weekly check-ins
- Simple, visual cheat sheets
- Role-playing tricky client scenarios
It’s not just about invoices either. We’ve seen improvements in:
- Client communication
- Project timelines
- Even our marketing efforts
The key is keeping it practical and relevant. No long, boring lectures.
Biggest payoff? Everyone’s on the same page now. Way fewer misunderstandings and mix-ups.
Still tweaking our process, but so far, so good. Curious what specific areas you’re focusing on in your training?
Never bothered with training. Just keep a list of who owes what and call 'em up when it’s time. Works okay for me. Not perfect, but gets the job done.
Training pays off big time. We started doing monthly sessions on everything from invoicing to safety. Huge difference in how smooth jobs run now. For unpaid invoices, we made a simple checklist: call after 3 days, email after 5, final notice after 10. Works like a charm. Cash flow’s way better. Plus, new guys get up to speed faster. Saves me time not having to explain the same stuff over and over. If you’re not doing regular training, you’re leaving money on the table.
Consistent training has been a game-changer for us too. We started small with just invoice handling, but now we cover a bunch of areas.
For unpaid invoices, we use a simple system:
- Send a friendly reminder after 5 days
- Follow up with a call after 10
- Offer a payment plan if needed
It’s cut our late payments by half.
We also train on:
- Basic bookkeeping
- Customer service skills
- Time management
The bookkeeping training was a real eye-opener. Turns out, half my team was recording things wrong. Fixed that, and our books are way cleaner now.
What’s been your biggest win from the training so far? Always looking for new ideas to improve our process.