Recently changed my approach to unpaid invoices based on customer feedback. It’s a balancing act between maintaining cash flow and keeping clients happy. Curious how others handle this delicate situation.
Anyone else tweaked their process after listening to clients? What worked, what didn’t?
I just send bills after the job’s done. People pay when they can. No fancy stuff needed.
I’ve tweaked my invoice process a bunch over the years. Here’s what’s working for me now:
I send invoices right after the job’s done. No waiting til end of month. Clients remember the work better and tend to pay faster.
For new clients, I ask for a 50% deposit upfront. It weeds out the flaky ones and helps with cash flow.
I use an online invoicing tool that lets clients pay with a click. Way easier than checks, and I get paid faster.
For late payers, I send a friendly reminder after 7 days. If they’re still quiet after 2 weeks, I give them a call. Most of the time, they just forgot and pay right away.
The biggest change? I started offering a small discount for early payment. It’s cut my late payments by like 70%.
Remember, most clients want to pay you. Make it easy for them, and you’ll see the money roll in faster.
Yep, I’ve definitely adjusted my approach over time. Here’s what’s worked for me:
The big game-changer? Offering a small discount for early payment. Clients love it, and I get paid faster.
For the rare late payers, I send a quick, friendly check-in email. No pressure, just asking if everything’s okay. Usually gets things moving.
Main thing I’ve learned: most clients aren’t trying to stiff you. They’re just busy. Making it easy for them to pay on time helps everyone.
Tweaked my process years back. Now I send a friendly reminder a week before due date. Cuts late payments by half. For stragglers, I call directly. Most pay up quick when they hear a human voice. Key is staying calm but firm. If they’re struggling, I’ll work out a payment plan. Keeps things smooth and money coming in. Bottom line: communicate early, be flexible when needed, but don’t let it slide too long. Your time’s worth money, period.
Yeah, I’ve changed things up too. Now I just send a text reminder the day before. Seems to work okay. Don’t like chasing people for money, you know? As long as they pay eventually, I’m good.
I keep it simple. Send invoices right after the job. Offer a small discount for quick payment.
For late payers, a friendly text reminder usually does the trick. If they’re still dragging their feet, I’ll give them a call.
Main thing is to make paying easy. Online options work great. Most clients want to pay, they just need a nudge sometimes.