Recently had a client go MIA after I sent an invoice. Two weeks past the due date, still radio silence. Starting to wonder if this is becoming a trend.
Not sure if I should be more aggressive with follow-ups or if that might scare off potential repeat business. How do you all deal with late-paying clients without burning bridges?
Been there, done that. It’s frustrating when clients go quiet after you’ve done the work.
Here’s what’s worked for me:
I send a friendly reminder email a day after the due date. Something like, “Hey, just checking if you got my invoice. Let me know if you need anything.”
If I don’t hear back in a week, I follow up with a phone call. Most times, they just forgot or it slipped through the cracks.
For clients who are always late, I started asking for a deposit before starting work. It’s saved me a lot of headaches.
I also added late fees to my invoices. Nothing crazy, just 2% per month. It motivates most clients to pay on time.
Remember, you’re running a business, not a charity. Don’t feel bad about asking for what you’re owed. But keep it professional - no need to burn bridges over a late payment.
I just send a text to remind them.
Hardly ever have problems with folks paying.
Late payers are part of the job, but you can’t let it slide. Send a friendly reminder after a week. If they don’t respond, follow up with a phone call. Most times, they just forgot or got busy.
For repeat offenders, I started requiring a deposit upfront. It weeds out the flakes and ensures I get something if they ghost me. Also, make sure your payment terms are clear on every invoice. 30 days is standard, but I’ve switched to 15 for some clients.
Don’t waste time chasing money. Set a system, stick to it, and move on to the next job if they don’t pay up.
Been there, done that. Late payers are a pain, but it’s part of the gig.
Here’s my approach:
I’ve also tweaked my invoice terms:
These changes have helped, but some clients still drag their feet. At some point, you gotta decide if the hassle is worth keeping them around.
Remember, it’s your work and you deserve to get paid. Don’t feel bad about following up, but keep it professional. No need to torch the relationship over a late invoice.
I just send a quick reminder after a week. If they don’t pay, I stop working for them.
No point in chasing people for money. Plenty of other jobs out there.
I’ve found a simple system works best. Send a reminder after the due date, then follow up weekly. If no response after a month, I’ll call them directly.
For new clients, I now ask for a 50% deposit upfront. It filters out time-wasters and secures some payment.
Clear payment terms on invoices help too. I specify 14 days and offer a small discount for early payment.