How can I set up a clear priority system for urgent service requests while handling unpaid invoices?

Juggling urgent client requests and chasing unpaid invoices is driving me nuts. I’ve tried different methods, but nothing seems to stick. Some clients expect immediate attention while others drag their feet on payments.

Anyone else struggle with this balancing act? How do you manage priorities without letting late payers slide?

I’ve been in your shoes, and it can be a real headache. Here’s what I do:

I use a simple whiteboard in my office. It’s split into two sections - urgent jobs and regular jobs. Each job gets a sticky note with the client name and task.

For invoices, I have a separate board with three columns: paid, due soon, and overdue. I move the sticky notes between columns as needed.

Every morning, I tackle the urgent jobs first. Then I work on regular jobs for clients who are paid up or due soon.

For overdue clients, I send a quick email reminder before starting their work. If they’re more than 30 days late, I put their jobs on hold and give them a call.

It’s not perfect, but it keeps me organized and helps balance the workload with cash flow. Plus, seeing everything laid out visually really helps me stay on top of things.

Remember, it’s okay to prioritize paying clients. You’re running a business, not a charity.

I scribble jobs on a notepad. Money talks when things get busy. Squeaky wheel gets the grease ya know?

I use a basic to-do list app on my phone. Urgent jobs go to the top.

For invoices, I set reminders a week before they’re due. If a client is late, they get one friendly nudge. After that, their work goes on hold until they pay up.

It’s not fancy, but it keeps things moving and the cash flowing.

Keeping it simple works best. I use a basic whiteboard with two columns: urgent and regular jobs. Paid clients get priority. For invoices, I’ve got a separate board: paid, due, overdue.

Every morning, I knock out urgent stuff first. Then I work down the list, focusing on clients who pay on time.

Late payers? They get one reminder. After 30 days, their work stops until they pay up. No exceptions.

It’s not rocket science, but it keeps the jobs flowing and the money coming in. You gotta be firm on payments, or some folks will always push it.

Remember, you’re running a business. Good clients respect that. The ones who don’t? They’re not worth the headache.

Been there, done that. Here’s what works for me:

  1. Use a simple spreadsheet
  2. Color code clients (green = paid, yellow = upcoming, red = late)
  3. Rank urgency from 1-5

I tackle the urgent green ones first, then work my way down. Red clients get a firm but polite email about payment before I touch their stuff.

For late payers:

  1. Send reminders at 30, 45, 60 days
  2. After 60 days, no more work till they pay up
  3. Be ready to walk away if needed

It’s not perfect, but it keeps me sane. You gotta protect your time and cash flow.

Remember, you’re running a business, not a charity. Good clients respect that.

I just wing it mostly. Keep a list of jobs on my phone, do the urgent ones first. Late payers get a reminder text. If they ignore it, they go to the bottom of the list.