Had a client ghost me after delivering the project. It’s been a month, and the invoice is still unpaid. I value our working relationship, but I also need to pay my bills.
Anyone dealt with this before? How do you strike that balance between being firm and not burning bridges?
Yeah, I’ve been in this spot before. It’s a pain, but here’s what works for me:
First, I send a quick email. Something like ‘Hey, just checking if you got my invoice from last month. Let me know if you need anything else.’ Keep it light.
If I don’t hear back in a week, I call. Most times, they just forgot or it slipped through the cracks. A quick chat usually sorts it out.
Now, if they still don’t pay after that, I get more direct. I’ll say something like, ‘I need to get this invoice settled so I can pay my suppliers.’ It reminds them there are real consequences.
One thing that’s saved me a ton of hassle: I always get a 50% deposit upfront now. It weeds out the flaky clients and gives me some cushion if things go south.
Remember, it’s your work and you deserve to get paid. Don’t feel bad about following up.
Look, this stuff happens. First thing, shoot them a quick email. Just a friendly heads up about the invoice. If that doesn’t do it, pick up the phone. Most times, it’s just slipped their mind.
Now, if they’re still dodging you after that, you gotta be firm. Tell 'em straight: you need to get paid for the work you did. No need to dance around it.
One thing I learned the hard way: always get a deposit upfront. Saves a lot of headaches down the road. And don’t do any more work for them until they square up. It’s not personal, just how business works.