Making sure clients actually received your invoice

Sent out invoices last week, but radio silence from clients. Starting to wonder if they even got them. Anyone else deal with this?

Thinking about follow-up emails, but don’t want to seem pushy. Maybe there’s a better way to confirm receipt without being annoying?

Oh man, this is a familiar headache. Here’s what I do:

  1. Wait about 5 business days
  2. Send a quick, friendly email

My follow-up usually goes like:

'Hey [Client Name],

Hope this finds you well. Just wanted to make sure you received the invoice I sent on [date]. No rush on payment, just confirming it didn’t get lost in the shuffle.

Let me know if you need anything else from me!’

I’ve found most clients appreciate the reminder. We’re all drowning in emails these days.

If that doesn’t work, I might:

  1. Try a different contact at the company
  2. Give them a quick call
  3. Send a text if we have that kind of relationship

Don’t stress too much. Late invoice responses are super common in freelancing. Just stay on top of it without being pushy.

Nah I just call em up after a bit. No biggie.

I use an invoice system that sends automatic reminders. Saves me time and headaches.

If no response after a week, I send a quick email. Something like ‘Just checking if you got my invoice. Let me know if any questions.’

For important clients, I might follow up with a call. But usually the email does the trick.

Don’t stress about seeming pushy. It’s your money, and most clients appreciate a gentle reminder.

I just shoot them a text after a week. Most folks forget or it gets lost in email.

If that doesn’t work, I’ll give 'em a call. Nothing fancy, just checking in.

Been there, done that. Here’s what worked for me:

I started using an invoice system that sends automatic read receipts. It’s a game-changer. Now I know exactly when clients open the invoice.

If I don’t get a read receipt after a week, I send a friendly follow-up. Something like, ‘Hey, just checking if you got my invoice from last week. Let me know if you need anything else.’

Another trick: I put a line in my invoices asking clients to confirm receipt. Most actually do it.

For really important stuff, I might use certified mail. It’s old school, but it works.

Remember, it’s your money. Don’t feel bad about following up. Most clients appreciate the reminder - we’re all busy and things slip through the cracks sometimes.

Look, here’s how I handle it:

Send the invoice. Wait a week. No response? Fire off a quick email.

‘Hey [Name], Just checking you got the invoice from [date]. All good?’

That usually does it. Most clients just forgot or it got buried in their inbox.

If still nothing after a few days, I’ll pick up the phone. Quick call, no big deal.

Don’t sweat about being pushy. It’s business. You did the work, you need to get paid.

Just keep it simple and direct. No need for fancy systems or long explanations. Get confirmation, get paid, move on to the next job.