Just wrapped up a project, but the client’s payment is overdue. Thinking about sending a follow-up invoice with an updated due date. Not sure if this is standard practice or if it might ruffle feathers.
Anyone dealt with this before? Curious how you handle late payments without burning bridges.
No need to resend invoices. That’s just more paperwork.
Call the client and ask about the payment. Most times they just forgot or it slipped through the cracks. A quick reminder usually does the trick.
If they don’t pay after the call, follow up with an email. Include the original invoice and mention when it was due. Give them a firm date to pay by.
Don’t dance around it. It’s your money, you did the work. Be direct but professional. Most clients will sort it out fast once you bring it to their attention.
I keep the original invoice but add a big red stamp that says ‘OVERDUE’ on it. Then I email it with a friendly note.
Something like: ‘Hey [Client], just a heads up that payment for [project] is past due. Attached is a copy of the invoice for your records. Let me know if you need anything from me to process this.’
Most of the time, they forgot and pay right away. If not, I follow up with a call after a week.
I’ve found this approach keeps things professional without being too pushy. It reminds them without creating extra paperwork or confusion.
Just make sure you’re clear about payment terms upfront in your contracts. It saves a lot of headaches down the road.