Getting my workflow in order has really helped with managing late payments. When things are running smoothly, I find I can dedicate more time to follow up on clients who owe money.
Have others found that organizing workflow impacts their collections?
A good system makes collections way easier. I invoice the same day I finish work and make payment terms crystal clear upfront. When someone’s late, I know exactly when to call since I track everything. Stay on top of it from day one - don’t let invoices pile up.
Most payment problems? Poor communication at the start, not the collection process.
Totally agree. When my invoicing was scattered everywhere, I’d forget about payments until they were months overdue. Hard to be firm with someone when you’re not even sure what they owe.
Now I batch all my invoicing on Fridays. Takes maybe an hour but I know exactly who owes what and when. Makes collection calls way less awkward because I have all the details right there.
The biggest change was switching from “hey, just wondering about that payment” emails to actual payment schedules. When clients know I’m tracking everything, they pay faster. It’s like they can tell when you’re on top of your stuff versus winging it.
Also found that good workflow helps you spot problem clients early. The ones who always push deadlines usually push payment dates too.
Workflow matters, but keep it simple.
I track invoices and due dates in a basic spreadsheet. Once something’s 30 days overdue, I skip the emails and call directly.
Don’t overcomplicate things - complex systems just eat up your time.
Yeah, workflow and collections are totally connected. When I’m disorganized, invoices slip through the cracks and I’m chasing 60+ day old payments.
What works for me:
Consistency is key. Messy workflow = bad cash flow. When everything runs smoothly, I catch problems early and clients know I’m serious.
It’s not just the system though. Good workflow gives you confidence for those awkward money conversations.
Yeah just send bills fast and people pay faster.