Suggestions for setting up client notifications for appointment updates and managing unpaid invoices

Been juggling appointment changes and chasing payments lately. Feels like I’m spending more time on admin than actual work. Wondering how others handle client notifications and those pesky unpaid invoices. There’s gotta be a better way, right?

I just stick to basics. Send a text for appointments, keep a list of who owes what. Not perfect, but it works for me most of the time.

Been there, done that. Admin stuff can eat up your day if you’re not careful.

For appointment changes, I use a basic calendar app. It lets clients:

  • See my availability
  • Book slots themselves
  • Get auto-reminders

For invoices, I’ve got a system:

  1. Send invoice right after work’s done
  2. Auto-reminder 3 days before due date
  3. Follow-up call if it’s a week late

The key? Set boundaries early. I make it clear:

  • Late payments = work stops
  • Rescheduling less than 24 hours = small fee

It’s not perfect, but it keeps things moving. And hey, more time for actual work is always good.

Look, it’s simple. Get a basic invoicing app. Most have reminders built in. For appointments, use your phone calendar and shoot a text. No need to overcomplicate it.

For late payers, have a system:

  1. Reminder at 3 days late
  2. Call at a week late
  3. Stop work at 2 weeks late

Make your terms clear upfront. No exceptions. You’ll spend less time chasing and more time working.

Remember, you’re running a business, not a charity. If they can’t pay on time, they’re not worth the hassle.

I use automated reminders for appointments and invoices. Saves time and hassle.

For persistent non-payers, I have a simple policy: no payment, no work. I pause the project until they settle up.

It’s not perfect, but it keeps things moving without too much admin headache on my end.

I’ve been there, trust me. Admin work can be a real time-suck.

For appointment changes, I use a simple online booking system. Clients can reschedule themselves, and it automatically sends out email reminders. Saves me a ton of back-and-forth.

As for those unpaid invoices, I learned the hard way to be proactive. Now I send a friendly reminder a few days before the due date. It’s usually enough to jog their memory.

For the persistent non-payers, I’ve got a template email that I send out weekly. It’s polite but firm. If it goes on too long, I’ll pick up the phone. Sometimes a quick call sorts it out faster than a dozen emails.

The key for me was setting up these systems early. It felt like overkill at first, but man, it’s saved me so much hassle as my business grew.

Never tried fancy tech stuff. I just call folks and write things down. Works okay for me.