Scope creep kills profits faster than anything else. I see guys constantly thinking they’re being nice by absorbing extra work - you’re just training clients to expect free labor.
Define exactly what’s included upfront. I write out every deliverable and what’s NOT covered. When something new comes up, I stop and have the conversation before doing any work.
This job might be a loss, but use it to build better scoping habits. Your future self will thank you.
Same here. Just wrapped a project where I thought content updates meant quick edits. Client actually wanted completely new sections written from scratch.
Check-in points halfway through saved my ass. I do this now for anything over a week:
Progress update at 50%
Flag scope changes right away
Document extra work as separate line items
You can still negotiate extra payment sometimes, especially if you show how the scope shifted. Worth trying before you eat the loss.