I’ve had a few clients drag their feet on payments lately. Started wondering if my invoice emails could use some work. Anyone else tweaked their approach and seen better results?
Thinking about adding more details or changing the tone. Maybe there’s a magic formula I’m missing?
I’ve been through this. What worked for me was tweaking the invoice itself, not just the email.
I added a ‘Payment Terms’ section right under the total. It clearly states when payment is due and any late fees. This helped a ton.
For the email, I keep it friendly but direct. I thank them for their business, mention the invoice is attached, and highlight the due date.
One trick that’s boosted my on-time payments: I offer a small discount (like 2%) for paying within 10 days. It’s amazing how many clients suddenly find the money when there’s a deal.
Just remember, no matter how you phrase it, some clients will always be late. It’s not personal, just business.
Keep it simple. Send a clear invoice with the total, due date, and payment info up top. In the email, just say ‘Invoice attached, due [date].’ For late payers, follow up weekly. No need to get fancy.
If you want better results, offer a small discount for early payment. Works like a charm. Most clients will pay on time to save a few bucks.
Remember, some folks will always pay late. Don’t take it personal. Just stay on top of it and be consistent with your follow-ups.